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Shipping Information: Please make sure that your billing information is up-to-date prior to bidding. WCU Athletics has designated this product for pick-up only so, this item will not be available to ship.
Payment Information: WCU Auctions accepts Visa, Mastercard, Discover, American Express, PayPal and Amazon Payment. We do not accept checks, money orders or any other payment methods. If you are the winning bidder, you will have 24 hours to manually checkout by using the "Checkout Now" button in your Winning Bid Email. When you manually checkout, you have the option to pay with your Saved Credit Card, Paypal, or Pay with Amazon. Otherwise, after 24 hours the auction system will automatically check you out using the billing and payment information collected when you registered to bid. NOTE: Your item will be shipped to your BILLING address by default, unless you update your default shipping address in your My Account section. Please note that sales tax will be added to winning bids from AL, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NM, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, WA, WI, WV, and WY.
Customer Service: If you have a question about an order, product, payment, or shipping status please use our Contact Us link and be sure to select the Department: Western Carolina Auction. Customer Service representatives are available to address any email inquiries Monday through Friday, 9am - 5pm PST (excluding weekends and holidays). If you have questions about bidding, bid retraction, auction format, registration, or site security please consult the OFFICIAL AUCTIONS section of our FAQs page which may help answer your questions and clarify many of our policies.